International Business Information Management

Join IBIMA Program Committee

Contact us

Trust in e-Commerce
New Perspectives

Regina Connolly, Dublin City University, Ireland
Khalid S. Soliman, Hofstra University, USA

Call For Chapters

Researchers in the fields of management, information systems, organizational psychology, marketing, and social science are showing an increasing awareness of how trust contributes towards the success of many types of virtual environments. In fact, it has been contended that the influence of trust on interactions is even more crucial in global electronic commerce than in the physical marketplace as by its very nature electronic commerce environments inhibit the development of trust. Consequently, academics, vendors, government bodies, and consumer groups desire to understand the factors that influence the development of consumer trust in electronic commerce, as such understanding can contribute substantially towards the success of the online environment.

This book aims to explore the nature, antecedents and consequences of trust in electronic commerce from multiple perspectives. Each chapter will address key trust issues that businesses, marketing executives, customer relationship management executives, academics, and government bodies should consider as they implement their e-commerce initiatives. By taking a multi-disciplinary perspective this book aims to become a knowledge-repository capable of informing practitioners and academics interested in understanding the factors that predict and inhibit the generation of trust in online environments. This timely book will provide rich insight into one of the most pertinent issues influencing the success of the online environment and thus make considerable contribution to both theory and practice.

This book takes a broad approach to the subject of consumer trust in e-commerce. Contributions relating to trust issues in the following topic areas are welcome:

Consumer behaviour in online environments
Mobile Commerce
Website services
e-Service Quality
e-Government
Virtual enterprises
Location based services
Supply relationships management
E-security.
Web usage mining
Customer Relationship Management
E-Negotiation and Contracting
Transaction management
Dispersed teamwork environments
Workflow management
Information Integration and Mediation
Ubiquitous Services
Collaborative e-business
E-Security and Audit Management
P2P Computing
E-Democracy and e-voting
Intellectual Property rights
E-Privacy
Online banking
Good practice examples

Contributions are not limited to the above topics and related salient topics will also be considered. The acceptance of papers will be based on their relevance and conceptual clarity.

Audience

Organizations and business executives who strive to sustain competitive atvantage through the use of e-businerss.
Managers of companies involved in interorganizational relationship with thier trading partners who are required to streamline the supply chain and create a vlaue network of trading partners.
IT specialists who translate organizational e-business longrange strategy into technological infrastructure.
Academics who teach in MBA and in Executive MBA programs and are interested in bridging the gap between theory and application.

Submission Procedure

Researchers and practitioners are invited to submit full papers and research in progress papers to IBIMA conference. Submitted Papers/case studies will be discussed in 10th IBIMA Conference. http://www.ibima.org

Only submitted paper for IBIMA Conferences (regular paper or virtual paper) will be considered for this book. Authors of accepted paper will have the opportunity to have their papers published in the conference proceedings with ISBN and, after revision and editing, as a book chapter. Authors will be notified at the conference. All submission procedure will follow 10th IBIMA Submission procedure http://www.ibima.org/Malaysia2008/callpaper.html

Publication date is in Fall 2008

List of Calls for
Book Chapters

Call for Chapters
Trust in e-Commerce

Call for Chapters
Internet Banking

Call for Chapters
e-Business & Supply Chain Management

Call for Chapters
e-Business Strategies