Title:
Barriers to
E-Government Maturity: the Philippine Experience
Abstract: Although the
implementation of e-government is unique to each country, numerous
studies have
identified challenges that are common to e-government initiatives using
various
models to benchmark and analyze the maturity level of e-government
projects. This
paper applies such studies and models to highlight the major factors
hampering
the progress of e-government initiatives in the Philippines and provides
recommendations on how these challenges should be addressed. The large
gap in
basic ICT infrastructure and human resource capacity and complexity in
required
back-office reengineering translates to significant cost barriers to
the
transaction stage. The digital divide prevents take-up of e-government
services
by citizens and businesses while misuse of funds and lack of a standard
information systems architecture implemented under a holistic
enterprise
architecture framework prevents successful e-government progression to
the
integration stage.
Authors: Nestor
Michael C. Tiglao, Wilfred
S. Manuela Jr and Romell
C. Verdillo