Title: The
Utilization and Effectiveness of Intranet: A Case Study in Selected
Malaysian Organizations
Abstract: This
study was undertaken with the purpose of investigating
the effect of intranet utilization modes on effective intranet
utilization at
user level perspectives. In addition it also seeks to investigate the
influence
of effective intranet utilizations on individual effectiveness. Based
on the
analysis of 359 responses collected from four organizations operating
in Malaysia,
it
was confirmed that utilizations modes consisting of transacting,
interacting
and searching were predictors of effective intranet utilizations which
comprised of decision support and knowledge sharing. Results also
showed that
effective intranet utilizations were precursor to individual
effectiveness
measured in terms task productivity, task innovation and individual
sense of
accomplishment. Findings of this study have contributed into the body
of
knowledge from three perspectives namely theoretical, methodological
and
practical.
Author: Mohamad
Noorman Masrek