Title: Attitudes Toward ICT
of Law Enforcement Officers: a Case of
The Royal Malaysia
Police
Abstract: One of the primary
characteristics of policing of the next
century will be the proliferation of technology as an important
component of
law enforcement. The successful law enforcer or policeman of the future
will be
marked by an ability to incorporate and directly apply a wide range of
technology in their interactions with the public. More than simple data
access,
policing technology is increasingly being used as a means by which the
police
and the public interact. The overall objective of this study is to
measure the
attitudes of the Royal Malaysia Police workforce towards the use of
information
and communication technologies in policing and then ascertain the
relationship
between these attitudes and the policeman’s job experience and
productivity.
With a response rate of 77.67% from the 600 questionnaires sent to 14
identified police headquarters throughout Malaysia, the results
showed
mediocre attitudes toward ICT and working with computers relative to
usefulness, confidence, liking and anxiety.The findings of the study will outline important managerial
implications
related to introducing and implementing new technology uses within law
enforcement personnel in Malaysia.
Authors:Abdul
Latiff Abdul Rahman,Wan Narita
Mustapha and Hajah
Rugayah Hashim