Title:
Multimodal
Automated Fare Collection Solution for Facilitating Strategic
Information Technology Planning of Public Transportation in Malaysia
Abstract: This
paper explores the essential to integrate effective information
technology management into the public transportation strategic
information technology planning and recommend a framework for
constructing a strategic information technology planning for
multi-modal automated fare collection solution, which it will be
adaptable to allow the public transportation agencies to fine-tune
their strategy to the internal and external environmental changes and
to align with their business vision and objectives. The organizational
analysis shall study the current position of public transport companies
within internal and external environments structures and the
development of public transport strategic goals. The development of
strategic information technology planning for public transport
multi-modal automated fare collection solution includes the assessment
of strategic organizational and information technology objectives,
requirements analysis and strategic information systems modeling. The
planning includes the technological, environmental, social, business
and legislative framework assessment that include fare collection
service, personnel management, resources administration, financial and
fiscal, environment and market dynamics, institutional and legislative,
multi-modal system integration and enabling technological dimensions
Author: Noriani Mohammed
Noor