Title:
The Role
of Centralized Knowledge Development Centre for Success of Small And
Medium Enterprises Sector in Malaysia
Abstract: The aim of the
current study was to asses the importance of a Centralized Knowledge
Development Centre for the progress of the SMEs’ in Malaysia and
factors that influence SMEs’ favorable attitude and barriers that
hinder them from adopting this usage in their business. SME is the
heart of any national development both from an economy point of view as
well as employment. Further SME has to handle a diverse portfolio of
things in as short a time as possible and with the minimum manpower
they can garner from within their small outfits. Knowledge Management
would make it possible, but creating a Knowledge Management system is
costly and beyond the professional levels or cost considerations of the
SME sector, however it is an important initiative so as to have a
competitive edge in this dynamic environment, where the latest
information is the key to success. Enterprises needs solution based on
customized information at a rapid pace, which is possible for the small
sector, due to the nimble nature of this sector, if they had the basic
information and knowledge of the requirements. Knowledge
Management also enables one to become a global player even in their
greenfield project if the right information of global needs and
consumer preferences, prices etc are available. The questions
that arise are: Given this situation, the major questions that arise
are: “How can SMEs be encouraged to participate collectively in this
KDC?” “Why is the encouragement mediocre with no special focus into
training and development and incentives created for them?” “Why have
there not been any in-depth studies of this emerging area till date so
that there would have been major technological breakthroughs?” It is
opined that if there is a Centralized Knowledge Development Centre
created professionally, the SME sector would benefit immensely. Though
many issues would remain unaddressed even after our study, a fairly
good glimpse is expected to be available to the researchers in this
regard. Nevertheless a study of the likely benefits as perceived by the
SME sector is felt interesting and useful for academicians, policy
makers and the industries attempting this development.
Author: M.V.Shetty
and Kogilah N.