Title:
The Utilization and
Effectiveness
of Intranet: A Case Study in Selected Malaysian Organizations
Abstract: This study was
undertaken with the purpose of investigating the effect of intranet
utilization
modes on effective intranet utilization at user level perspectives. In
addition
it also seeks to investigate the influence of effective intranet
utilizations
on individual effectiveness. Based on the analysis of 359 responses
collected
from four organizations operating in Malaysia, it was confirmed that
utilizations
modes consisting of transacting, interacting and searching were
predictors
of effective intranet utilizations which comprised of decision support
and
knowledge sharing. Results also showed that effective intranet
utilizations
were precursor to individual effectiveness measured in terms task
productivity,
task innovation and individual sense of accomplishment. Findings of
this
study have contributed into the body of knowledge from three
perspectives
namely theoretical, methodological and practical.
Authors: Mohamad Noorman
Masrek, Nor Shahriza Abdul Karim and Ramlah Hussein