Title:
Enterprise
Information Portals vs. Enterprise Knowledge Portals
Abstract: The nature of portals
has changed dramatically over the past five years. First generation
portals essentially delivered collections of passive pages, comprised
of news snippets, static report views, links to external sites, and
emulators of business applications that demanded spawning new windows
and were typically not well integrated with the portal itself in terms
of cross-application and content functionality. Over time, second and
third generation portals began delivering on the promise of creating a
truly sophisticated business platform. This new breed of portal evolved
to include capabilities such as allowing organizations to securely
expose critical applications and content for casual and remote
knowledge workers, to house a unified repository for information search
and retrieval, provide rich user personalization, and offer extensive
configurability for form and function of the portal. Most importantly,
though, portals began justifying their cost through usage metrics,
returns on maintenance and development costs, and other tangible and
readily defensible elements of return on investment.
Author: Maaradj
Houari