Title:
The
Impact of Information Infrastructure Capabilities on Knowledge
Manipulation Skills: A Conceptual Framework
Abstract: The
globalisation of business, shift from production-based to
knowledge-based economy, government encouragements, implementation and
rapid growth of ICT and achieving business targets have made
understanding of knowledge management (KM) implementation and
Information Technology (IT) infrastructure capabilities a must today
across organizations. However, there is limited empirical link between
KM and ICT infrastructure capabilities, (Bawany, 2004; Chong, 2005;
Kim, 2001). A key objective of this paper, therefore, is to determine
the impact of IT infrastructure capabilities on knowledge manipulation
skills. A set of survey questionnaire will be developed based on an
extensive review of literature and will be distributed to about 600
middle managers working in the MSC Malaysia companies. Multiple
analytical tools which include factor analysis, multiple linear
regression, t-test, analysis of variance (ANOVA), Bonferoni post hoc
test and structural equation modelling (SEM) will be used in this study
to determine the significant levels of associations and interactions
between the variables tested. The findings of this research would offer
useful information to the MSC-status companies on types of IT
infrastructures that are required to effectively implement KM
initiatives and eventually lead them to future business success. To
academics, the empirical insights from this study would be useful for
theory building in the subject area.
Authors: Lew Sook
Ling, Uchenna C. Eze, and Ong Puey Tee