Title:
Sustainable
Competitive Advantage through Information Technology Competence:
Resource-Based View on Small and Medium Enterprises
Abstract: Information and
communication technology (ICT) has been the main focused of Malaysian
government to strengthen the small and medium enterprises (SMEs) in the
country. However, scholars in resource-based view acknowledge that
sustainable competitive advantage can only be achieved through building
a co-specialised ICT competence between the human factors and ICT
facilities in the firm. In the context of SMEs, the entrepreneur is
expected to become the agent for the integration. In order to do so,
the entrepreneur must be equated with sufficient ICT knowledge. This
knowledge can be acquired through either education or experience. The
framework developed is then tested through 365 sets of primary data
collected from the entrepreneurs in SMEs in Malaysia. SPSS version 15
is used to analyse the data. The results of statistical analysis have
supported the framework proposed. Managerial implications and
conclusion are then discussed.
Authors: J.
W. Ong and Hishamuddin B. Ismail