Title:
An
Overview of the Web Search Satisfaction
Abstract: Search
is one of the most challenging and interesting
problems in information retrieval system. Many studies have been
published
related to this problem. At current, search user is facing with
information
overload phenomena. Information overload is a situation where too
much
information, therefore user need to filter the useful information from
the
abundance of information published on the web. Due to these
phenomena,
user satisfaction towards the search result has also
decrease.
This paper investigates the factors that affect user search
satisfaction.
Initially, user knowledge has been found as the main contributing
factor.
The overview of user knowledge and other factors is discuss in this
paper.
Author: Fadhilah
Mat Yamina and T. Ramayahb