Title: Modelling Dispositional Trust Amongst
Financial Advisors
Abstract: In this paper we discuss the nature
of trust in the business world and show how agent based modelling may be
used to model its dynamics. In particular we study the interactions between
financial planners and their clients. Trust enables planners to retain clients
for longer and to gain other clients by reference. But it may also impose
constraints in the commissions and other fees the planner might obtain. Thus
there is a balance, which depends not just on the dyadic interaction between
planner and client, but also on the flow of information amongst clients,
planners and other information resources. We contend that computer simulation,
coupled with data mining, gives us deeper insight into the management of
financial advise.
Authors: Terry
Bossomaier, James Thompson, and Denise Jarratt