Title: Toward Saudi Arabian e-Banking: The
Case of AlRajhi Banking & Investment Corporation
Abstract: The
aim of the paper is to look at the emergence and evolution of e-banking in
Saudi Arabia, with particular emphasis on the processes of how banks implement
e-banking to improve their capabilities as well as to create new value strategies.
The paper makes use of a combination of case study approach as research methodology
and network approach as theoretical framework. Specific questions addressed
are (1) how e-banking has been developed, (2) how banks align their demand
and supply-side factors, and (3) what has been the role played by e-banking
in shaping the strategic direction of banks. The answers to these questions
are grounded on the results of empirical research recently conducted on a
major Saudi bank.
Authors: Mohammed
Ben-Jadeed and Alfonso Molina