Title: Factors that effects Motivating Information Systems Hotel Employees

Abstract: Historically, managers in any organization have always used motivation as a technique to perform tasks and duties.  Motivation of staff is a major issue for all organizations.  Humans are motivated by many factors such as psychological needs, physiological drives, survival, urges, emotions, hurts, impulses, fears, threats, reward, possessions, wishes, intentions, values, freedom, intrinsic satisfaction, self-satisfaction, pleasure, dislikes, established habits, goals, ambitions and above all money.  This study discusses the motivational factors that affects employees in different departments, and focuses on motivating information technology employees in the hotel industry.  A survey was distributed among different levels of managers in different departments.  Interviews were also conducted with information technology managers and training managers.  It examines and explores the motivational factors that will affect productivity and employee performance.  Moreover, this study covers data analysis and discusses the relationships between demographic data, socioeconomic data, organizational data, and motivational factors.  The research conclude that the motivational factors; environmental factors, management factors, opportunities and training in the workplace, and job satisfaction are essential to motivate the hotel employees.  Training on regularly bases is the most motivational method to IT employees.

Author: Adel Ismail Al-Alawi

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