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Hotel Information

Conference Program

Conference Hotel

Hotel Istana Kuala Lumpur The Hotel Istana is strategically located within Kuala Lumpur’s main Golden Triangle business and commercial centre. It is also within walking distance to the Bintang Walk shopping and entertainment hub, the Kuala Lumpur Convention Centre, iconic landmarks such as the Petronas Twin Towers and the Kuala Lumpur Tower and the nearby Chinatown (all within walking distance) while the Kuala Lumpur International Airport (KLIA) is only an hour drive away.  Hotel Istana is a majestic landmark central to the business and shopping centre of Kuala Lumpur’s Golden Triangle – the most happening hub for both residents and tourists alike.  The 23-story Hotel Istana is a leading corporate address, catering to the concept of “stay-work-relax” for travellers on the move.

Please click on the Hotel link above for more details and directions.  For reservations: Reservation form

Hotel Address:
Hotel Istana, Kuala Lumpur
73 Jalan Raja Chulan,
50200 Kuala Lumpur,
Tel: 603-2141 9988
Fax: 603-2144 0111
Email: rsvn@hotelistana.com.my


Please note the following conference presentation guidelines
  • Each presentation has 15 min. followed by  5 min discussion. Session chairs will coordinate presentations in their respective sessions
  • There will be LCD projector available in every session room.  Please prepare your presentation in Microsoft PowerPoint 2007 or 2003.
  • Save your files on a flash (USB) drive and on a CD just in case.  Also, it is highly recommended that you email your presentation to yourself on a web-based client (hotmail, yahoo, etc.) as a backup.  NO Floppy Disks OR Transparencies Please.
  • It would be a good idea to bring your own laptop for your presentation to insure that your paper is presented properly.
  • Every registered participant will be issued a name tag that he/she should wear at all times.  No one without name tag will be allowed into the conference area
Conference Proceedings
The 12th IBIMA International conference proceedings include all the papers in the program below plus 98 virtual presentation
papers and 7 papers that  are not included in the program.  IBIMA Conference proceedings are ISBN and ISI indexed by Thomson Scientific. All full papers in the conference proceedings will be re-evaluated for inclusion in the folllowing journals: Communications of the IBIMA (ISSN: 1943-7765) and IBIMA Business Review (ISSN: 1947-3788)

Conference Program
Please use your browser find option to locate your name and session

Monday June 29, 2009                                                    8:00 am – 4:30 pm

Monday June 29, 2009                                                     8:45 am – 10:30 am

Session M1.1: Corporate Performance Evaluation               Baidura
Session Chair: Theo Papadopoulos

Key Determinants of Business Competitiveness: A Conceptual Framework
Kwan Pay Yee and Uchenna C. Eze

The New University in France: a race towards performance and fame?
Isabel Bouchardy and  Jean-Louis Darreon

The Roles of TQK in Competitive Business Performance: Towards a Conceptual Model
Tan Chew Beng, Quek Ai Sang, Kwan Pay Yee, and Uchenna C. Eze

Corporate Foresight: A case study of A Tunisian Company Transporting Oil via Pipelines
Hamed Ben Rebah and Refaat Chaabouni

Strategic Management Tools for Successful Performance: Evidence from Manufacturing Firms
Nithyaroobini Munian and Subhacini Subramaniam

Session M1.2:  E-Learning and ICT in Academia                 Berlian
Session Chair: Mohammed Samaka

E-Learning development in the Tunisian University: A view point of Behavioral Conflicts and Equilibrium
Amani Mahjoubi

Exploring the Readiness of Malaysian Private Universities towards World-Class University
Santhi Ramanathan and Halimah Awang

Education: A New Global Industry
Lotfi Bouzaïane

Paradox of e-Learning of Adult Students: A Case of Distance Education Students at InED, UITM
Rugayah Hashim, Hashim Ahmad, and Che Zainab Abdullah

E-Learning and Training of Small & Medium Size Enterprises: A Modern Approach
Muhammad Awais Bhatti and Sharan Kaur

Knowledge Management Practice Among Academic via Syllabus Management System
Anushia Chelvarayan, Chandrika Mohd Jayothisa, Mohd Syazwan Abdullah, Hazlaili Hashim, and Khairol Nizat Lajis

Session M1.3:  Knowledge Management                       Delima
Session Chair: Paul H.P. Yeow

A knowledge management process to customer knowledge expansion
Samer Alhawari, Ebrahim Mansour, Amine Nehari Talet, and Haroun Alryalat

The Records Management Practices in Capturing Organizational Memory
Alwi Mohd Yunus, Irwan Kamaruddin Abd Kadir, and Nik Azliza Nik Ariffin

Optimisation of Legal Information and Knowledge
Kuan Yew Wong and Siong Choy Chong

Enhancing Knowledge Management via Organizational Learning
Ng Sin Pei

KM Performance Outcomes in Institutions of Higher Learning: An Empirical Assessment
Sharimllah Devi Ramachandran, Siong Choy Chong, and Uchenna Cyril Eze

Improving Project Team Formation with CBR-based Knowledge Management Approach
Siti Fatimah Abdul Razak

Session M1.4:  Systems and Software Development                       Nilam
Session Chair: Saadat M. Alhashmi

Building a Portal to Achieve Cross-Organisational Information Sharing and Dissemination
Ali H. Al-Badi, Ali O. Al Majeeni, Pam J. Mayhew, and Abdullah S. Al-Rashdi

Virtual Requirement Development Framework
Aiman Turani and Faiz Al-shrouf

Dining Information System: Rule Based Application using Backward Chaining Method
Khairol Nizat Lajis, Hazlaili Hashim, Chandrika Mohd Jayothisa, and Anushia Chelvarayan

Proposing an ITIL-Service Support Framework for SITU’s of Companies
Masarat Ayat, Mohammad Sharifi, Shamsul Sahibudin, and Sulaimi Ibrahim

A Secure Framework to Support Service Discovery in Pervasive Computing
Mahdi Sharifi, Azizah Abdul Manaf, Sayed Gholam Hassan Tabatabaei, and Homa Movahednejad

Session M1.5:  Outsourcing                                    Zamrud
Session Chair:  Anca Gabriela Ilie

Information Technology Outsourcing and International Business: A Conceptual Framework on the Determinants of A Successful IT Outsourcing
Jayaeswari Sangaralingam and Asmat-Nizam Abdul-Talib

The Relationship between the Perceived Threat from Information Technology Outsourcing and Job Satisfaction of Information Technology Professionals
Daniel C.M. Tan

Understanding Retention of IT Professionals in Vendor Organizations: A Job Embeddedness Model
Guat Meng Lim and Siew Fan Wong

Understanding Customer Satisfaction in the IT Outsourcing Environment: A Classification of Quality Attributes
Hooi Min Song and Siew Fan Wong

Factors related to IT outsourcing result
Daniel C.M. Tan

Coffee Break                                                                 10:30 am – 11:00 am

Monday June 29, 2009                                                     11:00 am – 12:45 pm

Session M2.1: Mobile Technology and Commerce                              Baidura
Session Chair:
Ramzi A. Haraty
Wireless Application Deploying Cell Broadcast, and Bulk SMS/MMS
Mohammed Samaka, Abdulaziz Fakhroo, Noha Al-Omari, Zohreh Moeinzadeh, Saada Al-Kubaisi, and Hanan Fakhri

Enhancements to Mobile Messaging: Abbreviator and Auto-Learner
Vimala Balakrishnan, Sim Foo Guan, Siong-Hoe Lau, and Kung Keat Teoh

Mobile application for marketing and ordering system
Syahida Hassan and Sari Kamal

Session M2.2:  Small and Medium Size Enterprise                   Berlian
Session Chair: Md Mahbubur Rahim

Impact of High-Speed Broadband on Competitive Environment of ICT SMEs
Jeen Wei Ong, Hishamuddin Bin Ismail, Uchenna Cyril Eze, Yew Siang Poong, Wendy, Ming-Yen Teoh, and Tee Suan Chin

Small Medium Enterprises’ (SMEs) Resources and the Development of Innovation in Malaysia
Lily Julienti Abu Bakar and Hartini Ahmad

An investigation of the Government Assistance Programmes for the Small and Medium Enterprises (SMEs) in Malaysia
Jeen Wei Ong, Peik Foong Yeap, and Hishamuddin Ismail

The Impact of Decision Support System on SME’s and E-Business
Manivannan Senthil Velmurugan and Kogilah Narayanasamy

SMEs in Malaysia: Is Mandatory Audit Necessary?
Engku Ahmad Khairihuddin, S. Susela Devi, and Wai-Meng Chan

Special Session M2.3:  Financial Crisis and Financial Markets                 Delima
Session Chair: Catalin Popescu

The Subprime Crisis – The First Crisis of The XXI Century
Anca Gabriela Ilie, Oana Antonia Colibasanu, Dan Dumitriu, and Roxana Sarbu

Examining the Profitability of Mechanical Trading Rules Application of Standard Deviation Model, BBZ, on Kuala Lumpur Composite Futures
Noor Azlinna Azizan, and Jacinta Chan Phooi M'ng

The Correlation of GDP Growth Rate with Debt indicator for selected ASEAN and East Asia countries
Woo kok hoong, Mohd Nazari Ismail, and Rubi Ahmad

Session M2.4:  Corporate Performance Strategies and Evaluations                   Nilam
Session Chair Uchenna C. Eze

Managing Strategic Planning Through Balanced Scorecard: Translating Strategy Into Action
Abd. Rahman Ahmad, Abd Razak Ahmad, Ahmad Kaseri Ramin, Harris Md Noor, and Mohammad Talha Mohamed Idris

Job Performance and Employee Retention: A Critical Review
WeiBo Zheng and Sharan Kaur

Formulation And Implementation Of Operation Strategies Used In Solid Waste Management: Case Study Of Nairobi City Council
Peterson Obara Magutu, Isaac Meroka Mbeche, Onserio Nyamwange, Monica Nditu Mwove, Richard E. Ndubai, and Richard O. Nyaanga,

The Impact of Inter-partner Fit on the Performance of International Joint Ventures
Tey Lian Seng and Aida Idris

Chemical Inventory Control Management System
Juhana Salim, Zaiha Nadiah Zainal Abidin, Nor Azan Hj Mat Zin, Hazilah Mohd. Amin, Onn Azraai Puade, Salmijah Surif, and Osman Hassan

Session M2.5:  E-Business                                        Zamrud
Session Chair: Yusniza Kamarulzaman

The Relationship between Technology Readiness and Online Shopping in Malaysia
H.S. Yong, Paul H.P. Yeow, and R. Connolly

Impact of online consumer characteristics on web based banner advertisement: Perspective of Malaysian Generation Y
Lim Ying San, Ng Tuan Hock, Tan Nya Ling

Online Buying Behaviour of Malaysian Internet Savvy Students
Robert Jeyakumar Nathan, Qian Yi Liew, Kim Piew Lai, Seethaletchumy Thambiah, and Khong Sin Tan

Generation-Y: What do they think about Mobile Payment?
Hoo Chen Huay Irene, Tuan Hock Ng, Ying San Lim, Nya Ling Tan, and  Poh Wing Lim

The Impact of KM System, Consumer and Business Features on Customer Loyalty
Tan Chew Beng, Kwan Pay Yee, and Uchenna C. Eze

Conference Lunch                                                      12:45 pm – 3:00 pm

Monday June 29, 2009                                                     3:00 pm – 5:00 pm

Session M3.1:   E-Government                   Baidura
Session Chair: Rifat O. Shannak 

Towards a Nomadic E-Government Co-Evolutionary Framework (NECE) for Building Knowledge Infrastructures for African Countries
Nixon Muganda and Jean-Paul Van Belle

Application of TAM in the readiness for E-Government services
Munadil K.Faaq, Noor Azizi Ismail, Wan Rozaini Sheik Osman, Alaa K.Faieq, and Mahmoud Aleqab

Accessibility of Malaysian E-Government Websites
Mohd Hanapi Abdul Latif, Mohamad Noorman Masrek

Adoption of Tax E-filing in Malaysia
Anna A. Che Azmi and Yusniza Kamarulzaman

Document Imaging Systems (GOE-EGDMS): 1 of 7 Flagships in Malaysian E-Government
Saiful Farik Mat Yatin, Raja Abdullah Raja Yaacob, Khairul Mizan Taib, and Adnan Jamaludin

Session M3.2:   Adoption and Diffusion of ICT                        Berlian
Session Chair:
Vimala Balakrishnan

Innovation Acceptance Research: A Review on Theories, Contexts and Approaches
Ali Hussein Zolait and Ainin Sulaiman

Adoption of Technology among Businesses: The Strategic Adoption
Ong Jeen Wei and Hishamuddin Bin Ismail

Information and Communication Technology (ICT) Development, Diffusion and Economic Impact: The Case of UAE
Faisal B. Al-khateeb

Organizational Innovative Capabilities: An Empirical Study of Malaysian Firms
Abdul Razak Ibrahim, Ali Hussein Saleh Zolait, Sivadasan Subramanian, and Ahmad Vazehi Ashtiani

Motivation to Learn ICT among Senior Public Service Officials in Malaysia: A Conceptual Framework
Ramlah Hussein, Junaidah Hashim, and Rozailin Abdul Rahman

Examining motivations to adopt Computer Assisted Audit Tools and Techniques (CAATTs): Cases of UK Internal Auditors
Nurmazilah Mahzan and Andrew Lymer

Session M3.3:  Service Quality Management                                Delima
Session Chair:  Noor Azizi Ismail

Evaluating Product and Service Quality in Malaysia: A Framewok for Customers’ Perspective
Quek Ai Sang and Uchenna C. Eze

Measuring Service Quality through Customer Satisfaction and Complaint Management: A Case Study at the Private University Library
Tan Pei Kian and Mohamad Nasir Saludin

Service Quality in The Malaysian Golf Clubs: Do Employee Attitudes Have A Role?
Solha Husin, Ghazali Musa, and Masoud Abessi

Quality Management Practices in Kenyan Educational Institutions: The Case of the University of Nairobi
Peterson Obara Magutu, Isaac Meroka Mbeche, Richard Bitange Nyaoga, Onserio Nyamwange, Richard Nyaanga Ongeri, and Thomas Ogoro Ombati

Session M3.4:  ICT and Healthcare                                      Nilam
Session Chair: Saeed Q. Y. Al-Khalidi

Implementation of Outpatient Robotics System in Tertiary Care Hospital: Learning from the Experiences of KFSHRC as Health Organization
Amar Hajazi, Thamer Al Edresee, Fakhri Al Shawi, and Ali N. Al Kinani

Managing ICT Competency in Small Healthcare Centers
Chad Lin, Ying Chieh Liu, Geoffrey Jalleh, Chia Wei Liu, and Yu-An Huang

A State of the Health of the Tunisian Through Year 2020
Ikram Turki

Going the Distance: Telehealth and Teleradiology in Today’s World
Gail Smith-Grignon and Teuta Cata

RFID Applications in Saudi Hospitals: A Case Study
Deena M Barakah and  Ali Al Kinani

Session M3.5:  ICT in the Banking Industry                                  Zamrud
Session Chair: Refaat Chaabouni

Do ‘bricks’ branding lead to ‘clicks’ banking adoption? Perspectives for future researches
Wafa M’sallem, and Nabil Mzoughi

Customers’ Satisfaction with Internet Banking and Their Loyalty towards Banks: Development of a Theoretical Model and an Initial instrument
Md Mahbubur Rahim and JieYing Li

Determinants of Mobile Payment Usage in Malaysia
Tan Chew Beng and Uchenna C. Eze

A Study on the Determinants of Customer Loyalty Using Internet Banking Websites in Malaysia
T.M. Faziharudean and Beh Yin Yee

Diffusion of Islamic Retail Banking
Seethaletchumy Thambiah, Uchenna Cyril Eze, Khong Sin Tan, Robert Jeyakumar Nathan, and Kim Piew Lai

End of the Day Coffee Break                                            5:00 pm -

Tuesday June 30, 2009                                                     8:45 am – 10:30 am

Session T1.1:  Information Security                                   Baidura
Session Chair: Rosemary Bukola Ojo

Investigating Security Threats in Information Systems
Ganthan Narayana Samy, Rabiah Ahmad, and Zuraini Ismail

Measuring Reliability of Authentication Systems in Jordanian Banks
Rifat O. Shannak

A Secure Remote User Authentication System – Digital Certificates
Vimala Balakrishnan, Hossein Arabi, Siong-Hoe Lau, and Kung Keat Teoh

An Effective Framework to Support Security in Enterprise Service Oriented Architecture (ESOA)
Alaeddin Kalantari, Zailani Mohamed Sidek, and Sayed Gholam Hassan Tabatabaei

Session T1.2:  Small and Medium Enterprise II and Social Entrepreneurship                    Berlian
Session Chair:  Abraham G. van der Vyver

Preliminary Study on Proposed Framework for the Implementation of Knowledge Management in Small and Medium Enterprises
Mobashar Rehman, Ahmad Kamil Mahmood, and Savita K. Sugathan

ICT adoption and development by the SME sector in Malaysia
Kogilah Narayanasamy and Manivannan Senthil Velmurugan

The Most Applicable CMDB Implementation Approach for SITUs and SMEs Companies
Mohammad Sharifi, Masarat Ayat, Suhaimi Ibrahim, Shamsul Sahibudin

Analysis of the level of Emotional Intelligence among Executives in the Small and Medium Sized Enterprises
Susan Tee Suan Chin, R.N. Anantharaman, and David Yong Kin Tong

Towards a Heuristic Model of Social Entrepreneurship Development
M.V. Shetty and P.M. Shingi

Session T1.3:  E-Business II                                             Delima
Session Chair: Ali N. Al Kinani

E-Buyology - a Step towards I-Branding: a Holistic Conceptual Paradigm
Arash Najmaei and Zahra Sadeghinejad

Exploring the Potential of Electronic Magazine in Malaysia
Yusniza Kamarulzaman and Azian Madun

Analysis of the State of E-Commerce Adoption and Diffusion of E-Commerce in Businesses in United Arab Emirates
Faisal B. Al-khateeb and Yacoub Hamdan

E-Recruitment, Strategy and Competitiveness: Toward an Integrative Paradigm
Arash Najmaei, Zahra Sadeghinejad, and Nezal Aghajari

Addiction to Online Communities among Varsity Students
Robert J. Nathan, Wan Syahirah, Khong Sin Tan, Seethaletchumy Thambiah, and Kim Piew Lai

Session T1.4:  Total Quality Management and Business Intelligence & Performance                  Nilam
Session Chair: Ali Hussein Saleh Zolait

Building a Capability Maturity Model for Enterprise Business Intelligence Initiative: A Preliminary Model
Min-Hooi Chuah and William Yeoh

Formalizing the Business Process: A Halal Perspective
Saadat M. Alhashmi

The Influence of Total Quality Management and Knowledge Management on Business Results
Salina Daud

Why Business Intelligence System Needs Metadata?
Yuriy Verbitskiy, William Yeoh, and Andy Koronios

A Strategic Study of the Tunisian Retail Industry Through 2020
Sofien Ben Hassen

Session T1.5:  Corporate Performance evaluation              Zamrud
Session Chair: Celeste See-Pui Ng

CSR Web Reporting by Second Board Companies in Malaysia
Cyril H Ponnu

Communicating Corporate Responsibilities via Annual Reports: The Case of Islamic Financial Institutions in Malaysia
Rusnah Muhammad and Nurlianna Md Rahin

Limited Liability Partnerships: A New Business Vehicle for SME in Malaysia
Wai-Meng Chan, S. Susela Devi, and Sai-Leong Lee

Tunisian Banking from a Customer Viewpoint: Strategic Trends  in ten Years
El Hassen Taktak

Factors effecting transfer of Training: A Fresh Review
Muhammad Awais Bhatti and Sharan Kaur

Implementation of Knowledge Management in Small and Medium Enterprises – Malaysian Perspective
Mobashar Rehman, Ahmad Kamil B Mahmood, Savita K. Sugathan, and Aamir Amin

Coffee Break                                                                 10:30 am – 11:00 am

Tuesday June 30, 2009                                                     11:00 am – 12:00 pm

Session T2.1:  E-Government in Africa                                   Baidura
Session Chair: Wafa M’sallem

Using Mobile Technology to support Government Service Delivery: A Case Study on the Pension System in South Africa
Rosemary Bukola Ojo and Hossana Twinomurinzi

Public Sector E-Government Conceptualization: The Case of Kenya
Nixon Muganda

Session T2.2:  Internet and WWW Research                            Berlian
Session Chair: Faisal B. Al-khateeb

An Access Control Framework to Support Security in Web Services Interoperability
Homa Movahednejad, Sayed Gholam Hassan Tabatabaei, Mahdi Sharifi, and Suhaimi Ibrahim

User Knowledge on Web Search Strategy: The Importance of Topic and Web Search System Understanding
Fadhilah Mat Yamin and T. Ramayah

Session T2.3:  Project Management                                   Delima
Session Chair: Salina Daud

Managing information in the evaluation process of European projects for environmental sustainable transport systems
Catalin Popescu and Augustin Mitu,Daniela Uta

Framework for Information System Project Selection Factor in Government
Syaifudin, Che Sobry Abdullah, and Zulkifli Mohamed Udin

A Strategic Study of the Tunisian  Port System Through 2030
Said Jaouadi

Session T2.4:   Enterprise Resource Planning                                       Nilam
Session Chair: Juhana Salim

Examining Multilevel Perspective on Enterprise Resource Planning System Success
Celeste See-Pui Ng

Enterprise Resource Planning (ERP) Systems in Jordanian Industry
Mannam Zamzeer

ERPS-Management Accounting Practice Fit and User Satisfaction in Malaysian-Based Oil and Gas Companies
W M Nazif W M Nori, Noor Azizi Ismail, and Rosliza Mat Zin

Session T2.5:   Accounting Information Systems                                      Zamrud
Session Chair: Cyril H Ponnu

Mitigation Plans for Undermining Threats of Digital Accounting
Manivannan Senthil Velmurugan and Abdullah Sallehhuddin

Implementation of Accounting Information System
Manivannan SenthilVelmurugan and Abdullah Sallehhuddin

Usage of Accounting Information among Malaysian Bumiputra Small and Medium Non-Manufacturing Firms
Noor Azizi Ismail  and Rosliza Mat Zin

Tuesday June 30, 2009                                                     12:00 pm – 1:00 pm

Session T3.1:  Keynote Speech Session                                            Baidura
Session Chairs: Ainin Sulaiman and Khalid S. Soliman

Keynote Speaker:

Group Chief Information Officer (CIO) & Broadband Director,
Telekom Malaysia

(A Bio of the speaker is at the bottom of this page)

Conference Lunch                                                           1:00 pm – 3:00 pm

Tuesday June 30, 2009                                                     3:00 pm – 5:00 pm

Special Session T4.1:  Economic Development and Social Issues                          Baidura
Session Chair:  Isabel Bouchardy

Reducing the Digital Divide: An Evaluation Framework for the Wired Community@Collingwood Project
 Theo Papadopoulos and Robyn Broadbent

The Bridging of the Digital Divide by the Informal Sector: A South African Case Study
 Abraham G. van der Vyver

Energy – Specialisation and Development Models: Case Study of Effective Energy Use in Romanian Industry
Anca Gabriela Ilie, Dan Dumitriu, and Oana Antonia Colibasanu

Analyzing the knowledge side of development plans: a comparative study between Iran & Malaysia
Mostafa Nejati and Mehran Nejati

The Influence of the Development of the New Enfidha Economic Zone on the Public Transport System
Aymen Ghédira

Session T4.2:  IS Research                                          Berlian
Session Chair: Nixon Muganda

The principal barriers and hindrances of conducting an IT/IS evaluation in private organisations in Saudi Arabia
 Saeed Q. Y. Al-Khalidi

Employees’ Attitude toward Cyberloafing in Malaysia
Zauwiyah Ahmad, and Hasmida Jamaluddin

An Empirical Study of Learning Object Users’ Behavior Changes in Belief and Attitude
Siong-Hoe Lau, Kung-Keat Teoh, and Vimala Balakrishnan

Extending the Technology Acceptance Model in a Context of Integrating Technology into a University Classroom
Ying Chieh Liu, Chad Lin, Yu-An Huang, and Chia Wei Liu

Green Marketing Initiatives: A Comparison between Global Power Brands and Local Power Brands
Sharmila Rani Moganadas, Nun Shwu Huey, and Usha Vellappan

Session T4.3:  Knowledge Management III                       Delima
Session Chair: Samer Alhawari

Knowledge Management and Human Capital Management: An Approach to Sustainable Performance
Norhaiza Binti Ishak, Uchenna C. Eze, and Lew Sook Ling

Knowledge management practices and performance: Are they truly linked?
Sharmila Jayasingam, T. Ramayah, Muhamad Jantan, and Mahfooz A. Ansari

Knowledge Management Performance Evaluation in Universities: A Sustainable Development View
Mostafa Nejati, Amirul Shah Bin Md Shahbudin, and Azlan Bin Amran

Knowledge Manipulation Skills and Organisational Competitive Advantage: A Framework for MSC Malaysia Companies
Lew Sook Ling, Uchenna C. Eze, and Norhaiza Binti Ishak

Factors Influencing Knowledge Management Practices Among Multimedia Super Corridor (MSC) Organizations
Yap L S and Rosmaini Tasmin

The Effect of Individual Factors on Knowledge Sharing Quality: An Empirical Study
Mohd Bakhari Ismail and Zawiyah M. Yusof

Session T4.4:  Database, Grid Computing, Fuzzy Logic, and Arabic Processing                       Nilam
Session Chair: Aiman Turani

Best Practices to Protect Databases behind RDBMS-Powered Web Applications
Ahmad Hammoud and Ramzi A. Haraty

Some Reflections on the Research Issues in Grid Computing
S. M. Aminul Haque and Saadat M. Alhashmi

An Emotion Infused Multi-Modal Approach to Development of Social Agent
Kung-Keat Teoh, Siong-Hoe Lau, Chu-Kiong Loo, and Balakrishnan Vimala

Named Entity Recognition in Arabic: A Review of Some Current Systems
Ali Elsebai and Farid Meziane

Special Session T4.5:  Economic Development and Social Issues                  Zamrud

Session Chair: Nurmazilah Mahzan

Management Information Systems in Environment of the Bosnia And Herzegovina
Kudumovic Mensura, Kudumovic Dzafer, Kudumovic Azra, and Kudumovic Lana

SUCCESS: a demonstrative transportation project for the transferability of sustainable practices
Catalin Popescu, Daniela Uta, Tatiana Cucu, Augustin Mitu, and Luminta Ion

The Fallacies behind Trade Liberalisation of Agricultural Products: A Dilemma of Sub-Sahara African Countries
Idrissa Félix Bigirimana

Developing Employability Skills Profile for the UAE
Belal Barhem and Hassan Younies

End of the Day Coffee Break                                                                 5:00 pm –

End of research sessions activities

Field Trip Wednesday July 1, 2009  7:30am  - 4:30 pm  (Limited seats available) 


Keynote Speaker


Group Chief Information Officer (CIO) & Broadband Director
Telekom Malaysia

Mr. Ahmad Azhar holds a Bachelor of Science in Electrical Engineering from Oklahoma State University. He began his career in 1987 as an Engineer in Agilent Technologies (formerly known as Hewlett Packard). He then joined management consultants, Accenture in 1990 servicing a portfolio of clients in Malaysia, Asia and the Middle East in various industries from communications, to high technology, oil and gas and the public sector.

His experience includes strategic planning and change management, business and operations support systems, enterprise resource management, revenue and customer relationship management. He became a Partner at Accenture in 2000 before joining TM as Group Chief Information Officer on 2 August 2004. In 2008, Ahmad assumed the role as the Programme Director of High-Speed Broadband (HSBB) Programme in TM.

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