Title:
Impact of Web Technology on UAE Market – An Exploratory Survey
Abstract: An exploratory survey was carried out with a help
of a pre-designed questionnaire primarily to gain information on the web
technology being used by the business houses in the UAE and its impact on
their businesses. The findings show that new firms are using web technology
since their inceptions; that re-engineering is being done annually,
all the surveyed firms are highly satisfied with the download speed, more
than 90% informed that they were rarely subjected to intruder attacks However,
the study also pointed the areas where improvements could be made. They are
the upload speed, customer and employees satisfaction level with the performance
of the web sites, web sites not being integrated with banking
and logistics organizations and the quantum of business operations generated
by the web sites Following few suggestions are made: meet the customers and
their own employees to know the reasons for their dissatisfaction and
set right them, more awareness to be created amongst the customers to improve
operations , more institutions to offer courses in different aspects of web
technology to meet future demands