Title: Health information provision can be a smarter business

Abstract
: In this paper we analyze and discuss the importance of medical portals having intelligent features, and how their presence helps in meeting users’ demands for finding relevant information. In particular, the article identifies push and pull features as the ones the portals should have integrated for this purpose. Making an assumption that portals’ search efficiency in finding medical information can be achieved through an introduction of a number of ‘intelligent’ features, 23 medical portals and search engines have been analyzed in order to critically assess presence of these features and their role in retrieving required medical information online. Some recommendations for future implementation are derived based on the results of the conducted analysis.

Authors Kate Lazarenko and Frada Burstein

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