Title:
A Pilot Investigation of the Determinants and Benefits of the Discussion
Forum Use in the E-learning Context
Abstract: The use of e-learning initiatives in the academic
and training institutions has been increasing in last few years. International
reports emphasized the importance to use information communication technology
(ICT) to build human resources through education development, training, and
knowledge management for the development of knowledge-based economy especially
for developing countries. This pilot study qualitatively investigated
the determinants and benefits of the students’ use of the discussion forum
in the e-learning context. Data was collected from students in an academic
institution in Oman through a questionnaire. This study found that
system’s speed, ease of use and availability are the main technical determinants
of the discussion forum use; whereas information quality, time, rewards,
and instructor support are the main non-technical determinants of the discussion
forum use. In addition, the results suggested that students gain individual
benefits of their use of the discussion forum; such of these benefits are
expanding knowledge, sharing ideas, improved English language skills and
improved communications with others.