Title:
Business Transformation in Educational Institute: a Case Study in
Online Registration System
Abstract: Prior to the fall semester 2006, the process of majoring
allocation at the College of Commerce and Economics (CCE) in Sultan Qaboos
University (SQU) required the students to pick up a major form from the Dean's
Office and submit the completed form to the preferred department. The
process was complicated and time consuming as it occupied a period of one
week in each semester. Thus, in 2005, the College Board at CCE decided that
the entire registration process had to be computerized (electronic registration).
Consequently, the Major Allocation System (MAS) has been developed by the
Department of Information Systems. The main purpose of this paper is
to demonstrate a case study of MAS, which was implemented recently at CCE.
This system replaced the traditional manual system, which was used in the
college since 1993. MAS resulted in noticeable improvements in the
working environment, by playing significant role in the efficiency and effectiveness
of the overall majoring procedures. Finally yet importantly, a summary of
all the discussions will be presented highlighting the fundamental issues
raised.