Title: Transforming Organizations through the
Implementation of Processes, Structures and Relational Mechanisms for Governing
IT: A Leadership Role for IS Departments in Institutions of Higher Education
in Australia
Abstract: Over the past decade, IT governance has become a
key issue of concern for senior IT decision makers around the world. This
exploratory study examines how central IS departments in four institutions
of higher education in Australia are transforming organizational attitudes
and approaches to governing IT by implementing structural and processes changes
and establishing relational mechanisms. This paper will focus particularly
on the implementation of IT governance processes in these institutions and
examine how internationally recognized standards such as COBIT, ITIL and
ISO17799 are being utilized. The study reveals a number of findings in the
context of the implementation of IT governance in the higher education environment.
Authors: Jyotirmoyee
Bhattacharjya and Vanessa Chang