Title:
ICT and its impact on Managing Global Virtual Teams
Abstract: This paper examines the challenge of cultural diversity
in Global Virtual Teams (GVTs) and the role of information and communication
technology (ICT) in their work. Where employees are situated in geographically
dispersed locations, face-to-face meetings are hardly ever possible. Therefore
these teams are forced to rely heavily on ICT for their work communication.
There are contradictory opinions as whether ICT helps or hinders intercultural
communication. This paper seeks to provide guidance to managers in choosing
ICTs which will aid good communication and effective virtual work practices.
Authors: Indrawati
Nataatmadja and Laurel Evelyn Dyso