Title: Implementation of ICT Among Small
And Medium Enterpreneurs: A Malaysian Survey
Abstract: This
paper surveys the implementation of information and communication
technology
(ICT) amongst small and medium entrepreneurs (SMEs) in Malaysia. A
study
case is conducted among small and medium entrepreneur companies engaged
in various types of businesses such as traditional foods, frozen foods,
textiles, services, agro based products and others. The paper presents
the results of a questionnaire survey conducted in December 2006 to
April
2007 among companies registered under the Ministry of International
Trade
and Industry. It is postulated that this paper will provide a broad
overview
of ICT usage among SMEs in Malaysia having regards of the Malaysian
government
policies to enhance productivity and expand their market through the
adoption
of ICT. The Government of Malaysia has been promoting the use of ICT as
a tool for SMEs in conjunction with the establishment of the Multimedia
Super Corridor and National ICT Agenda (NITA) since 1990. Nevertheless,
to what extent this policy and agenda have been achieved remains
unknown.
This will need a thorough survey to gauge the present situation
particularly
for SMEs. In addition, this survey will also serve as a touchstone for
all
managers responsible in information systems and SMEs to evaluate their
position
in this era of globalisation.
Author: Muhammad Najib Razali, Azizan
Azit and David Martin