Title: ERP In Banking: Expectations of
And Goal Achievements by The World’s Biggest Banks
Abstract: Enterprise resource planning (ERP) systems like their
predecessors material requirements planning (MRP) and manufacturing
resource planning (MRP II) systems (Light & Holland, 2000;
Abdinnour-Helm et al., 2003) were first developed for large
manufacturing firms (Kumar & van Hillegersberg, 2000; Markus &
Tanis, 2000). In recent years however, the diffusion of ERP systems
with industry-independent functionalities such as human resources or
accounting modules into new industries has been widely accepted. One of
the most interesting industries where this expansion took place is
banking. Banks are widely acknowledged to heavily depend on IT (Thakor,
1999; Chowdhury, 2003) in general, and their IT infrastructure is still
shaped by old-days monolithic legacy systems (Betsch & Thomas,
2004) that are scheduled to be replaced in the nearby future. These
legacy systems have historically been built around banks’ product
lines, e.g. loans, deposits and securities, with very limited
cross-functional information flow (Chowdhury, 2003; Bilitewski &
Schulz, 2005).
Author:Carolin
Fuß, Dirk Schiereck, Ralf Gmeiner and Susanne Strahringer