Title: IntelligentCart: Architecture of
an
Innovative System for the Acquisition of Products in Physical Stores
Abstract: Large
grocery
stores are nowadays used by millions of people for the acquisition of
an
enlarging number of products. Product acquisition represents a complex
process
that comprises time spent in corridors, product location and checkout
queues.
On the other hand, it is becoming increasingly difficult for retailers
to
keep their clients loyal and to predict their needs due to the
influence
of competition and the lack of tools that discriminate consumery
patterns. In this article it is presented the proposal of an
architecture and solution
of a innovative system for the acquisition of products in physical
stores
(IntelligentCart). The IntelligentCart explores emerging mobile
technologies
and automatic identification technologies (RFID) as a way to improve
the
quality of services provided by retailers and to augment the consumer
value
thus allowing to save time and money.
Authors: Diana
Santos,
António Pereira and Ramiro Gonçalves