Title: Information System Planning in a
Manufacturing
Supply Network: Case Study of Godrej Consumer Products Limited (GCPL)
Abstract: Godrej
Consumer Products Limited (GCPL) is a case of strategic planning of
information
systems (IS) to achieve collaborative planning of inventory across the
supply
chain. GCPL has taken specific initiatives to integrate distributors,
retailers
and suppliers across its extensive supply network. The case shows that
different
supply chain partners in an actor-based business network may require
separate
information system planning and design. The case presents a
differentiated
analysis of design elements (e.g. relationships, processes, systems as
well
as change issues) from the perspective of a major player in the Indian
Consumer
Packaged Goods (CPG) Industry. The case highlights the need for
coordination
among various IT initiatives and between network partners and business
managers
of the key actor. The case discussion also focuses on qualitative and
quantitative
benefits achieved for all partners through strategic planning of
information
systems across the GCPL network and adds valuable information to the
business
relevance of IT investments.
Author: Anjali
Kaushik