Title: Contributions and Limitations of UML Models for Task Modelling in a Complex Organizational Context: a Case Study in the Healthcare Domain

Abstract
: The task analysis and modelling domain is very rich in concepts, models, methods and tools. This paper focuses on the contributions and limitations of UML models for task modelling in complex organizational contexts, in which certain situations can be critical for human beings. Our case study is in the healthcare domain, specifically the medication ordering and administration process. Designing new information or cooperative systems allows new organizational problems to be considered. In this paper, we explain how we have used several UML models to describe certain aspects of the organization and show the advantages and limitations of UML modelling.

Authors
: Stéphanie Bernonville, Christophe Kolski and Marie-Catherine Beuscart


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