Title: Conceptualised Models of Detailed Knowledge
Structures For Different Business Operations
Abstract: To gain an understanding of businesses
one can look at the relationship between the business, the knowledge it uses
to create and supply its goods and services, and the structures that
have to be in place so that its knowledge may be used successfully.
Building on a previously presented model of Knowledge/Structures (KSn), this
paper presents a view of how business operations may be structured. The
approach uses Soft Systems Methodology to conceptualise detailed views of
knowledge structures for different KSn businesses. The results show
the sub-systems, resources, links, and knowledge/information flows
necessary for a business to meet its business objectives. The models
would not only act as a bench-mark against which a particular business may
be measured, but could also be used to show how changes to the business may
identified. Such an insight would be essential in order that a business
could prepare itself to be an integral part of a true ‘knowledge economy’.