Title:
Criteria for Evaluating Quality of Websites
Abstract: In the age of information technology and as the dependency
of web technology increases, so does the need to assess the factors associated
with website success. This paper reviewed the most recent evaluation criteria
methods which were used in different web services, and it proposes a general
criteria for evaluating the quality of any website service regardless of
the type of service that it offers. The dimensions of the criteria are content
quality, design quality, organization quality, and user-friendly quality.
These dimensions together with their comprehensive indicators and check list
can be used by web designers and developers to create quality websites to
improve the service and then the image of any organization on the Internet.
Authors: Layla R. Hasan and Emad
Abuelrub