|29th IBIMA Conference
3 - 4 May 2017
Categorization of E-Government Capabilities: Lessons Learned From a Canadian Public Organization
Soumaya I. Ben Dhaou and Laurent Renard,
Developing e-government project requires leveraging and/or deploying various types of capabilities. This paper objective is to identify, define and categorize the needed capabilities for a successful egovernment development. Based on St-Amant and Renard’s (2004) knowledge repository of eadministration and an in-depth case study analysis of a Canadian Public organization that have successfully implemented and developed e-government projects, we proposed a categorization of egovernment capabilities and an architecture of the required organizational and dynamic capabilities.